Gratuity, in its essence, is more than just a monetary reward. It reflects the employer’s acknowledgment of an employee’s dedication, loyalty, and, often, long years of service. While not mandatory under Kenyan law, the concept of gratuity has become a crucial aspect of employment relations, raising questions that demand both clarity and precision.
In today’s employment landscape, gratuity serves as an elegant incentive—an assurance that an employee’s journey with an employer will be recognized, either upon retirement, resignation, or in the unfortunate event of death while in service. But herein lies the subtle complexity: is gratuity a right, or merely a privilege negotiated in the fine print of employment contracts?
Gratuity: Contractual or Statutory Entitlement?
Let’s begin by setting the record straight. Kenyan law, particularly the Employment Act, does not impose a statutory obligation on employers to provide gratuity. However, that does not close the door on the possibility of gratuity being a contractual entitlement. And here, we encounter the first of many fine distinctions: an employee may only claim gratuity if their contract of employment explicitly provides for it, or if there is a statutory provision to that effect.
Recent proposed amendments to the Employment Act have begun to shift the landscape. These amendments suggest that upon normal termination, an employee shall be entitled to gratuity, provided the contract stipulates such, with a minimum payout equivalent to 15 days of basic wages for each completed year of service. This shift, while still in its legislative stages, underscores the increasing recognition of gratuity as more than a mere gesture of goodwill—it is, potentially, evolving into a core entitlement.
Judicial Interpretations: Lessons from the Courts
The courts, as ever, are the guardians of these legal intricacies. In George M. Kirtingaru v. Next Generation Communications Ltd (ELRC No. 1632 of 2012), the judiciary weighed in on the circumstances under which gratuity could be claimed, underscoring that clarity in the employment contract is paramount. Similarly, in Dickson Mwendwa Munuve v. Oceanfreight (EA) Ltd (ELRC No. 170 of 2012), the court reaffirmed that gratuity claims hinge upon the specific language of the contract, and are not, as some might assume, implied.
For those seeking absolute certainty, the lesson is simple: draft your contracts with care, and seek counsel to ensure that the terms governing gratuity are beyond reproach.
Gratuity, Pensions, and Bonuses: Distinctions with a Difference

The relationship between gratuity and other forms of post-employment compensation, such as pensions and bonuses, is often misunderstood. Pensions are a structured form of retirement savings, typically involving contributions from both the employee and employer, and governed by statutory frameworks such as the NSSF. On the other hand, bonuses are typically performance-driven and may be paid out at intervals, dependent on either individual or company performance.
Gratuity, however, stands apart. It is a contractual benefit awarded irrespective of the employee’s individual performance or the company’s financial success. While some employers opt to offer both pensions and gratuity, others may choose one over the other. The key here is transparency and negotiation—terms must be outlined clearly from the outset, leaving no room for ambiguity or future disputes.
Exclusions, Conditions, and the Art of Negotiation
While gratuity might seem a generous reward for service, it is not without limitations. Employers, particularly those with robust internal policies, often tie gratuity to minimum service periods or other
conditions. For instance, employees dismissed for gross misconduct or breach of contract may find themselves disqualified from receiving gratuity. Yet, even here, the law remains vigilant: procedural fairness must be followed in termination processes, lest employers find themselves liable for gratuity payments despite attempts to exclude.
It is worth noting that, in many employment contracts, employers include clauses exempting employees registered under NSSF from gratuity. Why? Simply put, NSSF already provides for post-employment security, rendering gratuity an overlapping benefit. This exclusion, if not carefully articulated, can create confusion—both for employees and employers alike.
Crafting the Perfect Gratuity Clause: An Employer’s Guide
The question for employers is not whether to offer gratuity, but rather how to offer it in a manner that is fair, clear, and legally sound. The contract must spell out not only the entitlement to gratuity but also the specific conditions under which it will be paid. This includes setting a minimum service period, defining the method of calculation, and outlining any exclusions or limitations.
It is essential that these terms are established at the start of employment. Attempting to introduce gratuity provisions—or worse, alter them—midway through an employee’s tenure could be viewed as discriminatory or a violation of good faith, potentially exposing employers to claims of unfair labor practices.
Conclusion: Where Do You Stand?
Gratuity, while straightforward in concept, is a minefield of potential missteps if not carefully managed. The law provides the framework, but it is up to both employers and employees to ensure that the terms are clear, fair, and enforceable. Employers who neglect to address gratuity in their contracts may find themselves caught off-guard by claims they could have easily avoided.
If you’re navigating the complexities of gratuity or any aspect of employment law, precision and foresight are your best allies. And that’s where expert guidance becomes not just helpful, but indispensable. Are your employment contracts bulletproof? Is your gratuity policy aligned with best practices? Let’s engage further to ensure you’re on solid legal ground.
This article is intended for informational purposes only and does not constitute legal advice. Always consult a qualified professional for specific legal guidance.
Written by:
Irene Maina
Founder: Solyley Consulting